Faqs

Everything You Want to Know About Welding Helmets

Orders and Shipping

What is my order number?

After placing an order on our website, you will reach the Thank You page with your order number. Shortly thereafter, you will receive an order confirmation email, which also includes your order number.

To locate the order number for a pending on our website:

  1. Log in.
  2. Go to the "My Account" page.
  3. Scroll down to "Order History".
  4. You will see the list of all your orders.
How do i track my package?

To track your package, you can log in to your account to view your order history. Once your package has shipped, a tracking number will also be provided to you through email.

My order is late!

We are so sorry that your order did not arrive to you by the "approximate ship date" associated with your order. The "approximate ship date" is our best estimate as to when your package will arrive.

We suggest contacting the postal carrier responsible for delivering your package.

Can i add something or change my order after placing it?

If your order hasn’t been picked and packed yet, we may be able to accommodate changes. However, shipping charges and certain modifications may not be adjustable once the order is processed.

Can i pick up my order?

Sorry, we don't offer in-person pick-ups. All orders are processed and shipped from our contracted 3rd party distribution centers.

Do you offer free shipping?

Yes, we do offer free U.S shipping . 

About Our Welding Helmet

How do I choose the right size of a welding helmet?

Measure the circumference of your head above the ears and forehead. Most helmets have adjustable headbands; pick one that fits snugly without feeling tight—ensure it stays stable when you move or tilt your head.

When should I replace the lens of my welding helmet?

Replace the outer cover lens if it has scratches, cracks, or heavy spatter buildup (these reduce visibility). The auto-darkening lens needs replacement if it fails to darken quickly, stays too light, or shows discoloration.

Are all welding helmets suitable for all welding processes?

No. For low-amperage work (like MIG welding), a helmet with a shade range of 8-13 works. For high-amperage tasks (like stick welding), choose one with a shade range of 10-14. Check the helmet’s specs to match your welding type.

How do I maintain my welding helmet for long-term use?

After each use, wipe the outer lens and helmet shell with a soft, dry cloth to remove spatter. Clean the headband with mild soap and water if it gets sweaty. Store it in a cool, dry place (avoid direct sunlight) to protect the auto-darkening components.

What safety standards should a quality welding helmet meet?

Look for certifications like ANSI Z87.1 (U.S. standard) or EN 175 (European standard). These ensure the helmet blocks harmful UV/IR rays and provides impact resistance to protect your face and eyes.

Can I use a welding helmet for grinding or cutting tasks?

Yes, but switch to a lighter shade (usually 3-5) for grinding—auto-darkening helmets often have a "grind mode" for this. For cutting, use a shade range of 5-8 (match the cutting process’s intensity) to avoid eye strain.

Are Solar Powered Welding Helmets Reliable?

Generally yes—particularly models combining solar panels with a replaceable CR2450 battery. They’re a good blend of eco-friendly and practical.